Refund Policy

1. Overview

Speeko offers a 7-day free trial that gives every user full access to all Pro features before any payment is required. We believe this trial is sufficient for you to evaluate whether Speeko is right for you.

Because of this free trial, we operate a clear and straightforward refund policy. This policy applies to all purchases of Speeko Pro subscriptions made through our authorised payment partners.

2. Free Trial

All new users receive a 7-day free trial of Speeko Pro upon signing in with their Google account. No payment information is collected during the trial period.

• The trial begins the moment you sign in with Google during onboarding
• All Pro features are fully available during the trial — no limitations
• The trial expires automatically after 7 days; you will not be charged unless you choose to subscribe
• No refund can be requested for the free trial period as no charge is made

3. Eligibility for a Refund

You are eligible for a full refund if all of the following conditions are met:

• Your refund request is submitted within 7 days of your first paid subscription charge
• You have not previously received a refund for a Speeko subscription
• Your request is submitted through the contact method described in Section 5

4. Non-Refundable Situations

Refunds will not be issued in the following circumstances:

• Refund request is submitted more than 7 days after the first paid charge
• The subscription has already been used for more than one billing cycle without a prior refund request
• The request is for a free trial period (no charge was made)
• The request is made after the subscription has already been cancelled and the access period has ended
• Dissatisfaction with features that were fully demonstrated and available during the free trial period

5. How to Request a Refund

To request a refund, please contact us through our Contact page. Include the following in your message:

1. 1
   The email address used to purchase your Speeko Pro subscription
2. 2
   The date of your first payment
3. 3
   A brief description of the reason for your request (optional, but helpful for us to improve)

We aim to respond to all refund requests within 2 business days. Once approved, your refund will be processed by our payment partner and typically appears in your account within 5–10 business days depending on your bank or card issuer.

6. Subscription Cancellation

Cancelling your subscription and requesting a refund are two separate actions.

• You may cancel your subscription at any time from your account on our payment platform
• Upon cancellation, your Pro access continues until the end of the current billing period
• You will not be charged again after cancellation
• Cancellation alone does not trigger a refund — if you also want a refund for the current period, you must submit a separate refund request as described in Section 5

7. Chargebacks

We ask that you contact us directly before initiating a chargeback with your bank or card issuer. In almost all cases, we can resolve the issue faster and more simply through direct contact. Chargebacks that are filed without prior contact may result in the immediate termination of your Speeko license key and account access.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of Speeko after changes are posted constitutes your acceptance of the updated policy.

9. Contact

If you have any questions about this policy or need help with a refund, please reach us via the Contact page. We are happy to help.